Laurie Walker, CIP, CRM
SVP & Director of Operations, Sedgwick CMS Canada Inc.
JLaurie Walker is the SVP, Director of Operations – Canada Region for Sedgwick CMS Canada Inc. located in Mississauga, Ontario. She has been in the insurance claims business for more than 30 years. She started her career at small, local Mutual Insurance Company and moved into the Claims Business over her years in Ontario working for a major insurer and independent adjusting firms. Ms. Walker became a specialist in Ontario Accident Benefits claims management and is often a trainer, subject matter expert, lecturer and expert witness.
Laurie is now leads the Third Party Administration Team in Canada for Sedgwick CMS. Having over 100 Corporate Client Programs; claim investigation, resolution, quality and service combined in overall execution of the claims management plays a pivotal role in Laurie’s career. Sedgwick globally has more than 20,000 colleagues providing claims administration both in Property/Casualty but also in Workers Compensation arenas.
In addition, she is the President of Laurie Walker Consulting & Auditing conducting numerous compliance and fraud attestation audits for insurers in Ontario, file and opinion reviews for legal representatives in Canada.
She is a former President of the Ontario Insurance Adjusters Association, a former editor of WP Magazine and authors a variety of Insurance related articles.