President, Canadian P&C Operations, The Wawanesa Mutual Insurance Company
Joining Wawanesa in the role of Senior Vice President and Chief Strategy Officer in 2016, she is honoured to work with an organization that continues to celebrate its historical roots, purpose, and strong social values of mutuality. Before joining Wawanesa, Carol enjoyed a multi-decade career that included President and COO of Canadian Northern Shield Insurance prior to its sale to RSA; President of CUMIS General Insurance, prior to its sale to the Co-operators; leading Claims at TD Insurance; Vice President of Personal Insurance as well as Vice President of Claims at RSA Canada.
For 2021 Carol was named to the Insurance Business Global 100 and in 2020 to Insurance Business Canada’s Elite Women, recognized for her willingness to forge a positive path with a strong voice in the industry. A Fellow of Distinction was awarded to her by the Insurance Institute of Ontario, as well as the Centennial Award when earning her Fellowship from the Insurance Institute of Canada. She has her Canadian Risk Management designation, attended Queen’s University Executive Development Program, is a graduate in Chemical Engineering Technology, as well as Rotman’s Institute of Corporate Directors program.
Carol is currently the Chair of the Board of the Institute for Catastrophic Loss Reduction whose purpose is to provide scientific disaster mitigation solutions to reduce the impact of climate change to Canadians; as well as a member of the Board of Directors of the Insurance Bureau of Canada; a founding board member of Equite an industry association to reduce the impact of fraud on Canadians. Carol is an avid equestrian, living on a farm in Schomberg, Ontario with her husband and their two dogs.